Our customers ask us to build products; it is our job and we commit ourselves with experience and care. Still, we submit to a great truth: it is them who have the real global vision on the project. This is why we cannot limit ourselves to work for them, but we shall do it with them.
The choices of the development team are not mere technical issues, as they determine the duration, cost and outcome of every software project.
It is for the good of the project if we require constant presence of our customers and collaborators, with whom we establish a strong collaborative and iterative relationship.
Everyone must participate in the planning, the feature testing, the comparisons between different solutions.
It is essential to us that the customer always have a direct communication channel with the developers of their product, who are the leads to its success, in accordance with everybody's concentration and availability.
A private, secure company chat, with one or more rooms dedicated to every project, one-on-one or group audio and video calls, screen sharing, file sharing. Everything that is necessary to keep open and in order the communication between different development teams, the reference persons, the project managers. It couples the virtues of the telephone and of e-mail, but making communication tidier, historicised, easily searchable.
We use two project management software suites, choosing either one based upon the project's requirements, both belonging to the category of scrum dashboards.
It is not the place where the developers write technical, obscure notes. On the contrary, it is the place where the customer, supported by us, tells us how the product shall function, by writing the user stories, where the developers ask for the revision of the features they implemented and where we decide together whether a story can be considered as "closed".
The experience we gained along the years allows us to suggest the best solutions starting from your needs. We are used to searching for the minimal solution, that is, the one that fulfils the requirements in the simplest and most inexpensive way. Our method is sound and effective.